10 min
$15Minimum session
Request this session ↗ONE-ON-ONE TECH HELP
Clear answers.
Your time, your pace.
Personal smartphone troubleshooting, setup, software help and consumer technology guidance. Remote sessions are available nationwide. Choose a prepaid block with no surprise per-minute charges.
TRANSPARENT PRICING · $1.50 / MINUTE
Choose the time you need.
20 min
$30Focused troubleshooting
Request this session ↗30 min
$45More involved issues
Request this session ↗60 min
$90Setup or several issues
Request this session ↗Payment and appointment details are confirmed directly before a session. Sending an inquiry does not book or charge you.
HOW THE SESSION WORKS
Help that starts when we actually start.
The clock begins when we are connected and actively working on your issue, after a brief confirmation of the scope. Waiting for the call to connect does not use your paid time. I will tell you before the prepaid block ends. Additional time requires your approval and separate payment.
01
Describe your issue
Tell me your device, the symptoms and your preferred length.
02
Confirm and pay
Receive available times and a verified payment request before the session.
03
Get help
We work together by phone or an agreed remote method. You stay in control of your device.
Cancellation and refunds
Request a cancellation or reschedule at least 24 hours before the agreed time for a full refund or new time. If I cannot provide the session, you receive a full refund. Once a session begins, completed time is not refundable; unused prepaid time can be refunded if we stop early. Any exception or technical interruption is handled fairly before further charges.
SERVICE INQUIRY
Tell us what happened
This form prepares a text message on your device. Review and send it to complete your inquiry. You can also call.
Do not send passwords, verification codes or financial information.
FAQ
Questions customers ask
When does the paid time begin?
The clock begins when we are connected and actively working on your issue, after confirming the scope. Waiting for a call to connect does not consume your prepaid time.
Can I buy more time?
Yes, only after you approve an additional block and payment. There are no surprise charges.
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